Transit Riders: the City and a New Advocacy Group Want Feedback!

Undoubtedly, there are issues with Guelph Transit. You’ve got yours, you’ve probably talked about them on social media and to friends, but now, two different groups in the city are ready to listen.

On the official end, Guelph Transit is collecting feedback for the currently underway Service Review.

“We want to hear from our riders and non-riders. We want to know why they use transit or don’t, and if they do what their satisfaction level is, how they want to receive information from us, and how we can improve the service,” said Katherine Gray, the City’s program manager of Business Process Management in a press release.

A telephone survey was conducted this past week with Oraclepoll Research Limited calling 800 households in Guelph. But if you didn’t get a call, or are one of those people that don’t pick up the phone when strange numbers ring, you can tell Transit what you think on the internet.

Click here to give your feedback, but don’t take too long as the deadline is October 5.

Five days after that, the Transit Action Alliance of Guelph (TAAG) will be gathering for its first Community Meeting.  As a group, TAAG will focus on advocating for a transit system that’s more frequent, more affordable, and more accessible.

“We are inviting you to become a member of a new community non-profit group that has been formed to promote greater awareness and support for public transportation in our community and among our local, provincial, and federal officials,” said the official Facebook page for the event.

The TAAG meeting will take place at St. Andrew’s Presbyterian Church at 161 Norfolk St on October 10 at 6:30 pm. The event is free, but it is recommended due to space concerns that you register your RSVP on EventBrite.

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